Installation / MAC OSX MAC Client Installation

MAC Client Installation (for MAC OSX 10.9, 10.10, 10.11, 10.12, 10.13, 10.14, and 10.15)

Applicable OS Versions
  • OSX 10.9 Mavericks
  • OSX 10.10 Yosemite
  • OSX 10.11 El Capitan
  • OSX 10.12 Sierra
  • OSX 10.13 High Sierra
  • OSX 10.14 Mojave
  • OSX 10.15 Catalina

(For users who use OSX 10.6, 10.7 and 10.8, please do not use this instruction. Go here.)


You should have a recent version of Java installed. To check it, you can open System Preferences and if you see a Java icon you already have Java installed on your system. Here is a screen shot .

If you do not see the Java icon in System Preferences, please install it with the following instruction.

  • Open a browser and go to page Here is the screen.
  • Click the Free Java Download button to proceed. Then you will see this screen.
  • Follow the steps to install Java.

Install and Configure Worksnaps
  • Download the Worksnaps Client package. The package is in DMG format.
  • Click on the DMG file to launch it.
  • You should see an installation window like this one . Just drag the Worksnaps Client icon to the Application folder.
  • (Important) Please follow this instruction to configure accessbility. In order for Worksnaps Client to work properly, you need to enable Accessbility on your system.
  • Go to you Applications folder and you should see Worksnaps Client. Just click to launch it.

  • If you are using OSX 10.15 (Catalina), please also read this article so that you know what to do if you are prompted a message to ask you for permission to allow Worksnaps Client to capture screen.

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